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Built for stronger constituencies

From people’s voices to real change.

Bring every citizen request into one organised MLA office. Track each case, coordinate follow-ups, and keep your constituency moving forward.

Request a pilotReady to see Vidhayak Connect in your office?
An office staff member reviewing a citizen request with a visitor
A constituency office, at work
IN-0042Sample case
“The transformer on Sector 4 road has stopped working. Please arrange an inspection.”
CategoryElectricity
Next stepDepartment follow-up
Request ready for review

VIDHAYAK CONNECT / OFFICE WORKFLOW

From citizen letter
to a clear next step.

A quick look at the tools that help an office receive, review, and follow up on requests.

Office workspaceRequest intakeInteractive preview
SAMPLE WORKFLOW

Request intake

Example data
SAMPLE REQUEST

Every request starts with a clear record.

Bring a citizen letter into one place and use OCR to turn it into a reviewable draft.

In progress
Citizen request Sample letter
TO THE CONSTITUENCY OFFICE
Request for streetlight inspection

The streetlight near the community centre on Main Road has not worked for three evenings.

Please arrange an inspection.

Illustrative document · No citizen data
Extracted detailsReady for review
RequestStreetlight inspection
CategoryStreet lighting
DepartmentMunicipal works
PriorityNormal

Try the review step. This preview does not save a case.

  1. Request received
  2. 2OCR extracted
  3. 3Staff review
Sample only · No citizen dataExplore document intake

Office workflow

Run your office on Vidhayak Connect

Bring intake, case review, team assignments, and department follow-ups into one clear process.

An office staff member reviewing a citizen request with a visitor

From the counter

People first. The paperwork, organised.

A sample view of staff coordinating citizen requests.

Sample workflow

From request to follow-up

  1. Capture

    Stage 1

    Bring a citizen request into the office workflow.

  2. Review

    Stage 2

    Check the request and the details captured from it.

  3. Assign & route

    Stage 3

    Hand the case to office staff or the right department.

  4. Follow up

    Stage 4

    Keep department correspondence and follow-ups together.

  5. Update citizen

    Stage 5

    Record each update shared with the citizen.

  6. Close

    Stage 6

    Keep the final status with the case record.

The problem

Citizen requests are slipping through the cracks

Paper registers

Requests live in notebooks and files that nobody can search or follow up.

WhatsApp chaos

Complaints arrive on personal phones and get lost in chats.

Forgotten follow-ups

Letters go to departments and replies are never chased.

No visibility

The MLA cannot see what is pending, delayed or resolved.

Intake & OCR

Scan a letter, get a case

The counter operator's job ends at capture. The office keeps a token, the citizen gets a receipt, and the case fills itself.

Scan / uploadWhatsApp pasteEmail forwardVoice noteManual entryRegister pages
  1. 1Capture in seconds
  2. 2OCR reads the document
  3. 3AI fills the case fields
  4. 4Staff reviews and confirms

FAQ

Common questions

How can I see Vidhayak Connect?+

Request a demonstration or submit a pilot request using the links on this page.

How do I request a pilot?+

Use the Request a pilot link to share your office details with the Vidhayak Connect team.

Run your office on Vidhayak Connect

Start with a pilot in your constituency.

Request a pilotReady to see Vidhayak Connect in your office?